Testimonials

Find out what people say about Urban Habitat Real Estate

Thankyou Thankyou Thankyou!

“Thankyou Thankyou Thankyou!

After viewing a number of properties with other agents working with Jade was like a breath of fresh air , she took the time to explain things clearly and answer all the questions we had, she made the entire process very easy.
We are first home buyers and Jades delightful personality really helped as we had viewed alot of properties with a variety of agents, who seemed both aggressive and disinterested in showing us properties.
Jade she was very willing to show us a few locations and extremely accommodating as our working hours limited things a little.

We are now happily living in our new home & can’t thank Jade enough for making our first property buying experience a great one!”

- Buyers – Jamie & Pania

Jade was incredibly professional

“Jade was incredibly professional and kept us informed throughout the whole selling process. Jade was honest and upfront and ensured we had realistic expectations of possible outcomes. She has a very solid knowledge of the market and the area and she was a pleasure to work with.
Despite the market being unfavourable with many road bumps in preparing our home for sale, Jade advocated for us and kept us positive until the sale went through. Could not recommend Jade highly enough!”

- Seller – Amanda Marold

Jade is amazing!

“Jade is amazing! I would recommend her to anyone looking for a real estate agent. Very professional, extremely understanding and very thorough.”

- Seller – Marnie McDonald

Professional, knowledgeable and friendly

“Professional, knowledgeable and friendly. Jade is very knowledgeable about the suburbs she works and was very professional in all her dealings. Jade was efficient and answered all queries promptly and goes over and beyond when issues arise. Jade is a big asset to Urban Habitat.”

- Seller – Aaron Rogers

Barbara is always so lovely

“We’ve had the best experience with Urban Habitat over the last 9 months! Barbara is always so lovely, helpful, always prompt in her replies and has gone above and beyond to help us secure another rental. The company as a whole have been a pleasure to deal with. If we are ever in need of another rental we will most definitely be back. Thanks team for housing us.”

- Tenants – Ashely & Samuel

I would like to highly recommend my current Property Manager Barbara McShane at Urban Habitat

“I would like to highly recommend my current Property Manager Barbara McShane at Urban Habitat. I have been in a property managed by Barbara at Urban Habitat now for just over a year. Within this time frame I can say I have experienced a very positive & happy tenancy. Nothing is too much for Barbara who has a genuine emphatic nature & is always a real pleasure to deal with. Anytime I have had a query or problem at the property Barbara has dealt with it immediately. The contractors used by the agency have been exceptional, again exceeding expectations. Rental inspections are always hassle free and a copy of the inspection report is always sent to my email. I’m often left a little treat, as a thank you which again I’ve never experienced with other property managers. Thank you Barbara and the wonderful staff at Urban Habitat for providing such a positive experience. You bring that personal touch to the industry that shows you genuinely care.”

- Tenant – Sandra Guy

Thank you so very much for making this such an easy process

“We cannot thank Sally and her team enough for their Professionalism, Flexibility, Reliability, Knowledge and all over excellent service. Sally was always available for any questions, no matter if it was in person, via text, phone or email, Sally was always there! Thank you so very much for making this such an easy process.”

- Owner – Neesa Ward & Brad Tyndall

Very helpful, caring and have great customer service

“I would highly recommend Urban Habitat to anyone that would be interested in renting a home; I have had such a great experience especially with Tarleea being my property manager; she has been amazing! The whole company have been very helpful, caring and they have great customer service.”

- Tenant – Jessica Phillips

The most helpful, easy and quick real estate agents I’ve ever worked with

“The most helpful, easy and quick real estate agents I’ve ever worked with. They were very helpful and nice and very understanding with us, I’m so happy we went through Urban Habitat instead of any other real estate agency”

- Tenant – Tiffany Castledine

I would highly recommend urban Habitat to anyone

“Hi. I would highly recommend urban Habitat to anyone wishing to rent a property. In my experience the friendly, caring approach, prompt service and outstanding communication was amazing . I have to thank Wendy sincerely. We will be communicating with urban rentals for our future rentals from now on. Thankyou”

- Tenant – Paula Jones

AAA+++

“Tarleea Swain is a Property Manager at Urban Habitat Real Estate Pty Ltd. As a tenant I rate her very highly. If I had any issues Tarleea was amazing as were all of the staff at Urban Habitat Real Estate. Thank you all for providing my family and I with a home for nearly 2 years. Thank you again. AAA+++”

- Tenant – Barb Hart

I would strongly recommend Barbara and the team at Urban Habitat

“My Family recently rented a property with Urban Habitat, and Barbara McShane made the stressful task of moving interstate into a rental in a new suburb easy and pain free even from the other side of Australia. During our time with Urban Habitat while we settled and found our own home to buy, we were more than happy with them as property managers, and Barbara was happy to listen to our needs and help with advice in purchasing property here in WA plus was more than fair when we needed to break our lease when we found a property. I would strongly recommend Barbara and the team at Urban Habitat to anyone be it renters or investors”

- Tenant – Scott Fellows & Melisa Coghlan

We know our property is in good hands

“We are extremely happy with Urban Habitat managing our investment property. Our PM Barbara McShane is competent and professional, and goes over and above to help whenever possible. We know our property is in good hands and couldn’t recommend Barbara and Urban Habitat highly enough.”

- Owner/Landlord – Megan & Raymond Langtree

I would highly recommend

“Relocating from Darwin to WA with short notice has been stressful. But dealing with Laura Eylward from Urban Habitat Real Estate has made finding a home to move into as stress free as possible. She is a quick communicator and doesn’t shy from going over and beyond with providing detail. I would highly recommend her as a Leasing Manager and look forward to dealing with her in the future.“

- Tenant – Sophee Clark

10/10

“Absolute pleasure dealing with these guys, would highly recommend and great attention to detail. Very supportive and meet all your needs and help out with all the fine details, and a 10/10 for property manager Tarleea Swain she is the best“

- Tenant – William Sabin

Highly recommend!!!

“A big thank you to Tarleea and the team at urban habitat they have been nothing but professional and a pleasure to deal with from the minute we signed our lease papers. Highly recommend!!!“

- Tenant – Aaron Merrett

Professional and efficient

“Sally has been professional and efficient. In addition, she has a great personality – always optimistic and easy to talk to. Sally has made our selling process as painless and stress-free as it could possibly be. We can not fault her endeavours, advice, or service, and she has made herself easily contactable throughout. We highly recommend her to any potential clients.“

- Seller – Peter & Jo Ross

Cannot recommend them enough

“We have use the team at Urban Habitat to manage our Rental for more than a year now, they had tenants in place 4 days after we moved. We receive high quality quarterly inspection reports with photo’s and comments and are in constant contact with possible concerns on behalf of our tenants. Cannot recommend them enough.”

- Owner/Landlord – Chris Andrews

Easy 5 stars from us

“We have been with Urban Habitat Real Estate for over 12 months now, and with being on the other side of the country to our Investment Property, we can confidently say their stress-free management of our property makes life so much easier for us. I highly recommend working through them. They respond promptly to queries and routine inspections are thoroughly and presented in depth (with pictures). Easy 5 stars from us.”

- Owner/Landlord – Adam Bamford

These people are professional, a high level of service and overall the best

“I like to keep a good thing a secret, and Urban Habitat is that. These people are professional, a high level of service and overall the best. I know, as I have had a bad, I mean really bad Real Estate beforehand that left me with $10,000 of owed money worth of repairs to my home now investment property this is not counting the insurance claim, plus over $5,000 worth of unpaid rent. I know this could have been worse but I really didn’t need this, as this all happen when I was in another state and starting a new job so my stress level was at a all high. Sally and Jon took my house under there wing, took the tenants to court and have been looking after my place since Feb 2016. Barbara and the staff are always friendly, professional, and their service is 100%. It is so nice now that I don’t have to be ringing all the time checking up on things I am informed of any changes. You may say well so they should they get paid for this to happen, well all I can say is I paid more to another Real Estate in the past for unprofessional and misinformed service that almost cost my house.
Urban Habitat staff you rock.”

- Seller/Owner/Landlord – Linda Downard

Thank you

“Fabulous service and great team.
I have a property leased/managed through Urban Habitat, and have also purchased property from Sally in the past. I find their service honest, friendly, extremely professional and totally stress free. I often recommend them to friends, and will continue to do so.
Thank you to the Urban Habitat team for all of your help.”

- Buyer/Owner/Landlord – Anna Probst

We highly recommend Urban Habitat and look forward to a long future with them

“We have signed up with Urban Habitat in 2017 and have never looked back. From our first contact with them, they have been nothing but a pleasure to deal with. We are always greeted politely and professionally whenever we contact them.

When we first put our property up for rent, it was amazing to see how fast it rented with a great tenant secured within a week! Everything from marketing to management has been of the highest quality and completely stress free.

We believe that Sally, Barbara and the team at Urban Habitat look after our property like it was one of their own. We highly recommend Urban Habitat and look forward to a long future with them.”

- Owner/Landlord – Trent Border

Can’t be happier with their excellent service and attention to detail

“As a landlord, I only have praise for the quality and care the team at Urban Habitat Real Estate have when managing my investment property. After a horrific experience with another agent, I chose Sally and her team and really can’t be happier with their excellent service and attention to detail.
Thank you so much.”

- Owner/Landlord – Nicola Levant

I would highly recommend their friendly and professional service

“I have worked with Sally and Jon on multiple properties over the past 4 years; and their service is second to non. I would highly recommend their friendly and professional service to any investors looking for a Property Manager.”

- Owner/Landlord – Cletus D’Cunha

Thank you

“We bought our house through Sally in October 2018 and can not fault her professionalism/attention to detail and recommendations to help and guide us through this, a month or so into living here we had an issue with the Oven that needed repair – Sally offered to pay for this!!

We were so impressed with Sally we invited her to lease our previous home, which she is currently doing, with Laura as our property manager who is very responsive and on to any issues in a professional and timely manner.

We have dealt with many Real Estates both as Tenants and Owners in Australia and the UK – The majority we term as ‘Vultures’ – we term Urban Habitat Real Estate as our professional business allies.

Thankyou Jon, Sally, Laura, Melonie and the rest of the team for your awesome attention.

Sincerely,

Angela & Steve Mcpherson.”

- Purchaser/Owner/Landlord – Angela & Stephen Mcpherson

Highly recommend them for their property management services!

“I have been with Urban Habitat since 2017 and have had nothing but professional and high quality service. Whenever I call I am greeted with a polite and well spoken receptionist and whenever I email I always receive prompt replies.

Their management of my property has been seamless, they conducted fantastic market analysis to decide how best to pitch my property which I was having issues getting rented. I now have a tenant and the confidence that my property is in safe hands.

Highly recommend them for their property management services!”

- Vendor/Owner/Landlord – Peter Williams

Great service, friendly, professional and they know how to sell property

“Great service, friendly, professional and they know how to sell property. Sally got me an awesome price when she sold my house. As a landlord I can 100 percent recommend them too, stress free management. Keep up the great work guys!”

- Vendor/Owner/Landlord/Developer – Ron Carmichael-Hillan

Nothing but positive

“I have nothing but positive comments regarding Urban Habitat’s services. As a first time landlord they have made the renting process incredibly easy and have had fantastic communication with me every step of the way.”

- Owner/Landlord – Sheridan Gore

A good honest and reliable agency

“We have been investment property owners for more than 15yrs, in that time have worked with several different agencies. We can honestly say that the service we have received from Jon, Sally and the team at Urban Habitat has stood out from the rest, absolutely exceptional. It has been three years since we began our journey with Urban Habitat and we have also added an additional property without hesitation we employed them to manage our new house. Jon and his team found us the perfect tenant in a short amount of time in a saturated market where others failed and cost us money. We felt defeated, Jon and Sally picked up the pieces and took care of everything. Would not hesitate to recommend Urban Habitat to our family or friends or anyone looking for a good honest and reliable agency…”

- Owner/Landlord/Investor – Christian Bosenbacker

No issues in terms of rental and maintenance issues

“They have maneged our property for over a year and we have had no issues in terms of rental and maintenance issues . Contacted them after a good recommendation from a friend and we dont regret the decision to use them .”

- Owner/Landlord – Majahana Sibanda

Great experience

“Great experience renting our property through Urban Habitat. They keep us updated and swiftly renew our tenants contract when required.”

- Owner/Landlord – Yelana Hoare

Excellent service

“Excellent service. Timely communication. Detailed reporting. Doesn’t give in to yobbos. Thank you for looking after our property and for finding lovely tenants.”

- Owner/Landlord – David Bass

I have no hesitation in recommending this business for real estate needs in this area

“I have been using Urban Habitat Real Estate now for some 2 years…firstly to list and sell my property and secondly to manage a property. Without a doubt I have received nothing but expert, timely and professional service from all of my contacts with this business in a market that is going through challenging times for all of us. My recent tenants that have rented my property thru Urban Habitat have been professionally managed and I have been fully informed of any minor issues, been paid very promptly each month when income was due and other outgoing fees were efficiently handled. They are fair but firm with the tenants which I value. I have no hesitation in recommending this business for real estate needs in this area”

- Vendor/Owner/Landlord – Paul Warwicker

Their services have been very professional

“Urban Habitat team have been managing my property for the last 2 years. Their services have been very professional and I am happy and fully satisfied with they way they managing my property.”

- Owner/Landlord – Abdel El-Zaemey

I could not recommend the staff at Urban Habitat highly enough

“I could not recommend the staff at Urban Habitat highly enough. They have managed my rental property for about 1 1/2 years (2 different tennants), and have always been friendly, professional, and highly knowledgeable. They treat my house as though it was their own, and are also quick to contact me if any repairs or issues arise, or with any updates on my property. I am a first time ‘landlord’, and they have taken all of the worry and stress out of renting my home out on my behalf. I’m very glad I chose to trust my home with Urban Habitat.”

- Owner/Landlord – Deanne Dawes

Always on point and there for you wether phone call or email at anytime

“We loved dealing with Sally during our time trying to sell our house..always professional, with sound advice and always there for you if you needed to ask anything. When we couldn’t sell we stayed with Urban Habitat to rent out our property. Our Property manager Tarleea is amazing, as we have been overseas travelling, she has been instrumental in keeping us abreast of any urgent matters that need to be addressed. Always on point and there for you wether phone call or email at anytime. We highly recommend Urban Habitat with their highly professional approach and honesty for your property wether selling or renting.”

- Vendor/Owner/Landlord – Sharon Thomas

Always had positive interactions with Sally, Jon and the rest of the UH team

“Always had positive interactions with Sally, Jon and the rest of the UH team. They act in a professional, honest and open manner which I’ve always appreciated.”

- Seller/Owner/Landlord – Daniel Elliot

Sally & Barbara are the best property managers

“The team at Urban Habitat Real Estate are amazing. Sally & Barbara are the best property managers we have ever come across, they are always happy to assist however they can and is incredibly prompt with responses. We have nothing but good things to say! Thanks, team.”

- Owner/Landlord – Subramanian Gopal

Sally and her team has been very professional in all their dealings with us

“I have had my property rented through Urban Habitat for few months now. To start with they found a very good tenant within weeks of listing and then prompt follow up to settle everything down. Also very prompt with inspections and making sure that property is kept in a good condition.
Sally and her team has been very professional in all their dealings with us so far and wont hesitate to recommend them for any one selling or looking to manage their property.”

- Owner/Landlord/Mortgage Broker – Abhi Upadhyay

Always available to attend to any queries or concerns

“We have been happy with professional service from Urban Habitat. Both our properties are well managed and staff are always available to attend to any queries or concerns.”

- Owner/Landlord – Libby Oldershaw

They’re good

“They’re good.
The keep me up to date with my investment and go above and beyond for me.
I prefer boutique agents as there is more care involved and they make it more personal, not like the franchise estate agencies who just bankroll everything.
Keep up the good work!”

- Seller/Owner/Landlord

I don’t have any negative feedback about the organisation

“I have been happy with the level of service the property management team have offered and I don’t have any negative feedback about the organisation.”

- Owner/Landlord – Jessica Cunningham

The property manager is competent

“We bought a property through urban habitat and we’re very happy with the service we received. We viewed the property numerous times to make sure it suited our needs and all our needs were met by them.

I also have rental properties that are managed by them and am happy with the service I receive. The property manager is competent and reports any problems promptly and ensure they are dealt with in a timely manner.”

- Buyer/Owner/Landlord – Martha Matthews

I cannot imagine a harder working team

“Ive had dealings with this company for the last few years. Communication is frequent and professional and they are all too happy to answer my questions when contacted. Their hard work after hours when rental property was empty was a massive support. I cannot imagine a harder working team.”

- Owner/Landlord – Lance Gunn

Highly recommended

“I have nothing negative to say about this professional Real estate team. Very helpful. Would highly recommend.”

- Owner/Landlord – Jodi Sedlacek

Great agents for the area

“Sally, Jon and their team have been extremely professional in managing my rental. I haven’t had any issues over the past year. I wouldn’t rent my house through anyone else. Great agents for the area.”

- Owner/Landlord – Sarah Smith

Professional and consistently provide excellent customer service

“We couldn’t be happier having the team at Urban WA manage our property. They are professional and consistently provide excellent customer service. The property manager Tarleea instantly reply to our emails and has constantly kept us updated with photos and thorough reports of our property. Complete peace of mind. Highly recommended.”

- Owner/Landlord – Thierno Diallo

If you want an agency that protects your interests and gives the right advice then look no further

“As a real estate agent myself, I find I am critical of our industry and I have exceptionally high standards. The team at Urban Habitat have both managed my investments (leasing it well above my expectation, to good tenants, within 7 days of being advertised). Sally went on to successfully sell that same property last week in one of the toughest markets Perth has seen. My investment property sold with multiple offers, just after a month on the market and over the notoriously quiet Christmas period. Sally and her team arranged furniture staging, cleaners, gardeners and top notch marketing to ensure there was value added to our investment and giving us maximum return in a flooded market. If you want an agency that protects your interests and gives the right advice then look no further.”

- Vendor Review – Nikki Horner

Very courteous and friendly

“We have had the pleasure of renting a property through Urban Habitat and without a doubt they have been the best agent to deal with, their customer service is A1. All their team are very courteous and friendly and respond to calls and emails promptly. We have recommended them as property managers to two friends who have investment homes. Thanks again guys.”

- Tenant Review – David Loye

Responsive and Honest

“Responsive and Honest“

- Vendor/Owner Review – Neville van Niekerk

Professional, easy to deal with and honest

“Would highly reccomend this company, professional, easy to deal with and honest. :)”

- Tenant Review – Thomas Fellows

Highly recommended

“Extremely professional, reliable and pleasant to work with. Highly recommended.”

- Hinda Montil

A pleasure to deal with

“I have bought and sold properties through Urban Habitat and highly recommend them. Sally was always on hand to assist with any questions and very transparent in her communications. A pleasure to deal with.”

- Vendor Review – Matt Healy

So amazing!

“I’ve been renting with Urban Habitat for 5 months now and all I can say is that they are so amazing! Always on call, reliable and so lovely to deal with! Couldn’t have chosen a better real estate company to rent with 💗”

- Tenant Review – Rebekah Amoroso

Thank you

“As a client of urban habitat i cannot speak highly enough of them. As I live on the east coast of Oz I wanted a real estate agent I could trust to look after our property. After more than a year can only say we are so happy with the service. Thankyou Sally, Jon and your wonderful team.😀😀😀😀😀😀😀😀”

- Vendor Review – Lesley – Owner/Landlord

Highly Recommended Company

“Clearly the best real estate in Perth. By far the friendliest staff I’ve encountered in this industry. Highly recommended company.”

- Vendor Review – Christopher

Fantastic local company

“Fantastic local company, who supports local businesses. Sally and Jon run a wonderful business and bend over backwards for their clients. They are changing the real estate world one client at a time. Look no further!”

- HD Plumbing & Gas – Dan Celentano

Amazing

“Such an Amazing company. Glad your looking after our property. Cheers”

- Vendor Review – Jodi Sedlacek

Consistently brilliant, professional and simply easy to work with

“Having dealt with Sally on numerous occasions, she is consistently brilliant, professional and simply easy to work with. Highly recommended and that does not come lightly for a fellow agent peer!”

- Elite Property Campaings – Gia Le

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